Legal

Fees and charges

Every fee we charge on equipment rentals, managed services rentals and software finance, in one place.

Last updated: October 2026

In short. These are all the fees we charge. The exact amounts that apply to you are in your agreement and its schedule. If anything on this page is different from your agreement, your agreement applies. Rental and managed services fees are plus GST. Interest on software finance has no GST.

1. Equipment rental

FeeAmountWhen it applies
Settlement feeIn your agreementOnce, with your first debit 2 business days after delivery.
Interim rentDaily rateYour rental term starts on the 1st of the month after delivery. Days before that are charged at your daily rental rate with your first debit.
Rental paymentIn your agreementFixed for the whole term and paid in advance, monthly, fortnightly or weekly.
Direct debit fee$4.95Per debit from your account.
Paying another way$55.00Per payment, if we agree you can pay by anything other than direct debit.
Extended Protection ServiceFree for 20 daysCovers your equipment from day one. We confirm the fee in writing at activation, and it starts with your first rental payment after day 20, with no back-charge. Send us proof of your own insurance within 20 days and you never pay it. EPS has its own terms, available on request.
Dishonour fee$25.00Each time a payment bounces, fails or is late. Not charged if Ezidebit already charged you a failed payment fee for the same debit.
Default interest9% p.a.On overdue amounts only, from the due date until paid. Worked out daily, never compounded.
Recovery costsOnly if neededIf we have to use a collection agency or lawyer to recover overdue amounts, you cover their reasonable fees. We show you the invoices on request.
Early termination10% offEnd your rental at any time with 30 days' notice. You pay any overdue amounts plus your remaining rentals less 10% (EPS excluded), and return or buy the equipment.
Return freightYour costAt the end of the term, return the equipment within 14 days in good working order with your data erased.
Buy the equipmentIn your agreementPay the buyout price set when your agreement was created and the equipment is yours.
Keep rentingSame rentalExtend your term or keep the equipment, and your rental continues at the same rate until you return it.
Late returnDaily rateIf the equipment comes back more than 14 days after your term ends, rent continues daily until it arrives.
Missing or damaged itemsRepair costRepair or replacement at fair market value. Normal wear and tear is fine.

2. Managed services rental

A managed services rental has the same fees as an equipment rental, with one difference. Each instalment is made up of the equipment rental and a service instalment, which we collect and pass on to your service provider. If the services stop, the service instalment stops too. The 10% early termination discount applies to the equipment rental only.

3. Software finance

FeeAmountWhen it applies
Interest rateIn your agreementFixed for the whole term, worked out daily on the unpaid balance from the day we pay your software supplier.
Establishment feeIn your agreementCharged once, with your first repayment 2 business days after your software is set up.
Total amount payableIn your agreementEvery repayment, the establishment fee and the direct debit fees added up, so you see the full cost before you sign.
Direct debit fee$4.95Per debit from your account.
Paying another way$55.00Per payment, if we agree you can pay by anything other than direct debit.
Dishonour fee$25.00Each time a payment bounces, fails or is late. Not charged if Ezidebit already charged you a failed payment fee for the same debit.
Default interestYour rate + 4% p.a.On overdue amounts only, until paid. It replaces normal interest on that amount and is never compounded.
Recovery costsOnly if neededIf we have to use a collection agency or lawyer to recover overdue amounts, you cover their reasonable fees.
Early repaymentQuoted on requestRepay in full with 10 business days' notice. You pay the unpaid balance, interest to that day, any overdue amounts, and any early repayment fee shown in your agreement. Payout quotes are free and valid for 10 business days.

4. Charged by others

  • Ezidebit, our direct debit provider, may charge failed payment, setup, variation or SMS fees under its direct debit terms.
  • Your bank may charge you when a direct debit is dishonoured.
  • Your software or service provider charges directly for anything not included in your agreement.

5. Questions

Questions about a fee, or want a payout figure? Call 1300 325 342 or email support@oxyan.com.au.